When installing the water reservoir onto your infuser, please make sure to use the handle. Once you have the reservoir lined up with the back of the infuser, slide the reservoir down. The connection to the infuser will be a snug fit.
To ensure proper seating, please use your thumbs and push down firmly on the reservoir on both sides of the reservoir just above where the handle connects to the reservoir.
If the water reservoir is not set in place properly, you may experience a timeout on the infuser when running an infusion because the water pump will take too long to draw water.